- Hold down 'alt' key, and the library should appear as a folder you can now open. Go on to the spotify programme and see if it works if that does not work click on the top right spotlight tab and follow the instruction below 1. Open the Terminal (Applications folder, Utilities, Terminal).
- Spotify is a digital music service that gives you access to millions of songs. If your download didn't start, try again. Bring your music to mobile and tablet, too.
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- You can download Spotify on Android and iPhone mobile devices, as well as on Mac and Windows. Is there a better alternative? Google Play Music and Apple Music are some of Spotify’s leading.
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8. I'm getting 'Conversion Failed'. What should I do?
We can access million of Spotify songs on Mac & Windows computers, mobile phones and tablets, if you want to download Spotify songs for offline listening, you need to subscribe to Spotify Premium, which costs $9.99 per month (Family Premium $14.99 or Student Premium $4.99).
If you are running the program under macOS 10.12 or a previous operation system, please roll back Sidify to version 1.4.0 for a try.
If you are under macOS 10.13 or later, please try the suggestions below to check whether the issue can be fixed:
Ⅰ. Please confirm that the source files can be played normally in Spotify.
Please open Spotify and check whether the songs you’d like to convert can be played normally in Spotify.
Ⅱ. Should you encounter any of the situations as described below, please try the detailed steps to check whether the issue can be fixed:
[1]The songs play for about 20 seconds in Spotify and then skip to the next song for converting and end up with “conversion failure”.
Step 1. Please check whether the system is connected to any audio output device. If it is, please disconnect the external audio device (including the audio devices connected by Bluetooth, like speakers or headphones).
Step 2. Restart your computer and convert the songs again.
[2]Conversion progress for a single song performs normally, but fails when it is almost completed.
Solution: Reset Documents Permissions.
For macOS10.15 users, please check System Files-> Security & Privacy to see if Files and Folders has been granted access to the relevant Documents directory. If it’s not found here, please perform the reset operation.
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Search “Terminal” in finder and open it up. In the Terminal application, execute the following command to reset the access permissions of Documents.tccutil reset SystemPolicyDocumentsFolder 'com.sidify.spotifyconverter'
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There will be a pop-up window to request permissions when Sidify is launched next time.
[3]For other situations, please delete the driver file under '/Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver' (see this tutorial), then reboot your Mac and retry.
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If the solutions above are not effective, please send an e-mail to our support team at [email protected], describing the problem in more details and attaching your macOS info, Spotify version as well as the log files of Sidify.
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To find the log files, just go to the menu bar on the upper left corner and click on File >Show Log File, and a window which contains the log files would pop up. They are Sidify Music Converter.log and Spotify.log.